Privacy Policy - Financial Services
1. Introduction
Financial Services ("We", "our", or "the Company") is committed to protecting the privacy of its users ("You" or "User"). This privacy policy explains how we collect, use, and share your personal information when you visit our website or use our services, including accounting services and company formation in Luxembourg.
2. Data Controller
We are the data controller responsible for your personal data under Regulation (EU) 2016/679 (General Data Protection Regulation or "GDPR"). Our contact details are as follows:
Financial Services
142, Boulevard de la Pétrusse
L-2330 Luxembourg
Email: info@financialservices.lu
Phone: +352 661 198 544
3. Data We Collect
a. Data You Provide Voluntarily
When you use our services, we may collect the following information:
- Name, first name, and contact details (address, email, phone number);
- Information about your company (legal form, company name, identification number, etc.);
- Financial information for accounting management;
- Details about your service preferences.
b. Data Collected Automatically
When you browse our website, we collect data automatically through cookies and similar technologies:
- IP address;
- Browser type and operating system;
- Browsing data (pages visited, duration of visits, etc.).
4. Purposes of Data Processing
Your personal data is collected and processed for the following purposes:
- Provision of accounting and administrative services, including company formation in Luxembourg;
- Client relationship management (including billing, communication);
- Improvement and customization of our services and website;
- Compliance with our legal obligations, including tax and accounting requirements;
- Responding to your requests for information or support.
5. Legal Basis for Processing
The processing of your personal data is based on:
- Contract performance: To provide the accounting and company formation services you have requested;
- Consent: For the use of non-essential cookies or any other purpose where your consent is required;
- Legal obligation: To comply with tax, accounting, and legal obligations;
- Legitimate interest: To improve our services and ensure the security of our website.
6. Sharing Your Data
Your personal data may be shared with third parties only in the following situations:
- Subcontractors: We may share your data with independent accountants or third-party providers to execute accounting services, under strict confidentiality;
- Legal authorities: In case of a legal obligation or as part of a legal process;
- Banks and financial institutions: For company formation or accounting management purposes.
7. International Data Transfers
Your data may be transferred to countries outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with the GDPR, including by signing Standard Contractual Clauses with third-party providers.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Generally:
- Data related to accounting management is retained for 10 years in compliance with tax obligations;
- Browsing data collected via cookies is retained according to the timelines specified in our Cookie Policy.
9. Your Rights
As a data subject, You have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal data we hold about you;
- Right to rectification: You may correct or complete inaccurate or incomplete information;
- Right to erasure ("Right to be forgotten"): You can request the deletion of your data under certain conditions;
- Right to restriction of processing: You can temporarily restrict the use of your data;
- Right to data portability: You can request to receive your data in a structured format;
- Right to object: You may object to the use of your data for legitimate reasons.
To exercise these rights, please contact us at the address provided in section 2.
10. Data Security
We take all necessary technical and organizational measures to ensure the security of your data and protect it from unauthorized access, loss, alteration, or disclosure. We use security protocols such as SSL/TLS to protect data transmitted online.
11. Use of Cookies
Our website uses cookies to enhance your browsing experience. For more information, please refer to our Cookie Policy.
12. Changes to This Policy
We reserve the right to modify this privacy policy at any time. Any changes will be published on this page and take effect immediately.
13. Contact
If you have any questions about this policy or how we handle your personal data, please contact us at:
Financial Services
142, Boulevard de la Pétrusse
L-2330 Luxembourg
Email: info@financialservices.lu
Phone: +352 661 198 544